This guide applies to users of the Volaby app that have enabled push notifications.
If you have turned off push notifications, but wish to enable them, you can:
Volaby App: Navigate to the 'Me' tab in your navigation bar and click 'Notifications' > 'Notification Settings'
Your Device: Navigate to your device's app settings and find Volaby. Click to enable Push Notifications.
Types of Push Notifications - Default
Volaby will send push notifications, by default, when:
Roster Published - "You've been rostered!"
Sent when a user is rostered. Contains the activity name and date of the rostering.
Roster Updated - "Your roster has changed"
Informs users of details regarding changes to their rosters. This is sent if the session rosterings are added, altered or removed.
Bulletin Published
When a new bulletin is created by a volunteering organisation, users are notified depending on the bulletin's segmentation.
Roster Cancelled
Informs all rostered users of a cancellation in an upcoming roster.
Roster Removed - "You're no longer expected to attend"
Sent when a user is removed from all sessions within a roster. Contains details on the activity and roster date, informing them they are no longer to attend.
Types of Push Notifications - Configurable
Volaby allows organisations to configure a number of additional push notifications. We encourage organisations on Volaby to minimise the number of push notification types and frequency delivered to users.
Roster Reminder
Sent when a user is rostered at a configurable period (hours) before roster is due to take place.
Activity Report Reminder
Sent to rostered users at a configurable period (hours) after a roster has finished and the activity report has not yet been completed.
Task Expiry
Sent to volunteers at a configurable period on, before or after, a task expires.