When building a task, you add form items to collect information from volunteers. Volaby provides a range of field types to suit different data collection needs - from simple text inputs to file uploads, digital signatures, and conditional logic.
Adding fields to a task
Open or create a task in Task Management
Click Add Item
Select Field and choose a field type
Configure the field name, description, and any type-specific options
You can also add Headings, Content blocks (rich text with formatting), and Media (embedded video or images) to structure your form.
Text fields
Short Text - single-line text input. Use for names, reference numbers, or short answers.
Long Text - multi-line text area. Use for open-ended responses or detailed answers.
Email - text input with email validation.
Phone - text input formatted for phone numbers.
URL - text input with website URL validation.
Number - numeric input. Supports minimum and maximum value constraints.
Address - address lookup field with optional manual entry fallback. Turn on Restrict to postcode and state if you only need the volunteer's area: they search for their postcode rather than a street address, and the answer is stored as the state and postcode. Manual entry isn't available on postcode-only fields.
Date and time fields
Date - a date picker.
Time - a time picker.
Selection fields
Multiple Choice - radio buttons for selecting one option. Each option can optionally allow a free-text response.
Checkbox - checkboxes for selecting multiple options. Each option can optionally allow a free-text response.
Dropdown - a select dropdown. Supports free-text entry for custom values.
Yes/No - a boolean toggle.
Assessment fields
Quiz - multiple choice with correct answer marking. Use for training assessments or knowledge checks.
Matrix - a grid with configurable rows and columns. Use for rating multiple items across the same criteria.
Linear Scale - a numbered scale (e.g. 1-5) with customisable min/max labels. Use for satisfaction or agreement scales.
NPS - a Net Promoter Score field (0-10 scale).
Rating - a star rating field.
Document and media fields
Attachment - file upload. Supports single or multiple files. Use for collecting certificates, ID documents, or signed forms.
Signature - a digital signature capture field.
Dynamic fields
Cross-Task Dynamic - pulls answer options from a field in another completed task. Use when one task's answers should feed into another task's options.
Conditional logic (triggers)
Multiple Choice, Checkbox, Dropdown, and Quiz fields support conditional triggers. When a volunteer selects a specific option, additional fields can be shown or hidden. This lets you create branching forms where subsequent questions depend on previous answers.
Field options
Every field supports:
Required vs Optional - toggle whether the field must be completed
Name - the field label shown to volunteers
Description - helper text shown below the field
Program targeting - show the field only to volunteers in specific programs
Related guides
Creating a Task - the full task creation process
Designing Your Volunteer Application - planning what to collect from applicants