Volaby supports several task types, each designed for a different step in your volunteer onboarding or management process. The type you choose determines what the task looks like, who completes it, and what features are available.

The default task type. A form with customisable fields that volunteers complete themselves. Use for application forms, induction checklists, policy acknowledgements, surveys, and any information collection.

Best for: volunteer applications, training acknowledgements, feedback forms, profile updates.

A task that is completed by a program manager or admin on behalf of the volunteer. The volunteer cannot see or fill in the form — only managers can. Use for internal assessments, interview notes, or background check records that volunteers should not edit.

Best for: interview assessments, internal notes, manager-completed reference checks.

A task that represents a meeting, interview, or training session that a volunteer must attend. Supports:

Best for: onboarding interviews, induction sessions, orientation days, training workshops.

A task that collects references from external contacts nominated by the volunteer. The volunteer enters their referees' contact details, and each referee receives a secure link to submit their reference online. You configure:

Best for: reference checks, character references, professional references.

A task that collects a payment from the volunteer via Stripe. Supports one-time payments with automatic task completion on successful payment. Requires a Stripe integration to be configured in Admin Console → Apps.

Best for: membership fees, uniform deposits, training course fees, event registrations.

Available on Pro plan only.

Starter — User Completes Task only

Plus — User Completes Task, Manager Task, Scheduled Event Task, Referee Check Task

Pro — All task types including Payment Task