Bulletins are how you share news, updates and announcements with your volunteers. They appear on the News tab of the volunteer's My Elements dashboard, and can optionally trigger an email and app push notification.
Creating a bulletin
Navigate to Bulletin Management from the main menu
Click Add New Bulletin
Fill in the bulletin details (see below)
Click Save
Bulletin settings
Title
A short, descriptive name so volunteers know what the update is about and can find it later.
Content
The body of the bulletin, using the rich text editor. Add as much detail as you need.
Pinned
Toggle this on to keep the bulletin at the top of the volunteer's news list. You can pin and unpin at any time.
Volunteers Can Comment
When enabled, volunteers can leave comments on the bulletin. This setting is only available if commenting is turned on globally in Admin Console > Bulletins.
Notify Volunteers
Choose whether to send a notification when the bulletin is posted. Volunteers may receive an email, an app push notification, or both depending on your organisation's configuration. If you choose not to notify, the bulletin still appears on My Elements for volunteers to find when they log in.
Who can see this bulletin
By default, bulletins are visible to all volunteers. To target a specific audience, use the scoping options:
Programs — limit to volunteers in specific programs
Activities — limit to volunteers enrolled in specific activities
Activity Roles — limit by role
Permission Level — limit to a specific permission level (in the Advanced section)
Editing and deleting bulletins
Open any existing bulletin from the Bulletin Management list to edit its title, content, targeting or pin status. You can also delete bulletins from here.
Permissions
Admins can always create and manage bulletins. Program Managers can create and edit bulletins if the Admin has enabled this in Admin Console > Bulletins.
Cross-links
Reading Bulletins — the volunteer-facing view
Customising Communications — for configuring email branding and templates