Features & Enhancements:
Volunteer Database:
Exports are faster than ever with our 'Simplified' database view. For organisations with over 600 volunteers, you can expect your exports to be ready for download 10x faster.
Our new 'Location Search', allows organisations to find users in and around particular locations. Leveraging address fields created as part of the Volunteer Profile, select an 'address', a radius and list volunteers meeting the requirements.
Creating a new activity and looking for volunteers within the area? The Location Search is a great way to find relevant volunteers.
Direct Email & SMS
Send and track communications with users, or groups of users, directly from the profile window. Click a user's name anywhere in Volaby and use the 'Contact' menu to send either an Email or SMS.
Admins can control which users can send SMS communications via the Admin Console page > Communications > Preferences tab.
Email Replies
Organisations can now edit and set their own default 'Reply To' email address. This setting can be found in the Admin Console page > Communications > Preferences tab.
Automated Reminders & Communications
Organisations now have more visibility and control over automated reminders being sent from Volaby. Additionally, organisations can set additional reminders for Published Rosters, Task Expiry (Before & After), Birthdays & Anniversaries.
Note: Existing SMS automations and reminders are not currently included in this list and will be added in a future release.
Flexible Sessions
For organisations with sessions that may regularly change times, our new Flexible Sessions make it easier to communicate to volunteers when they are expected to attend.
Insights - Birthdays & Anniversaries
Organisations on our 'Pro' plan can now view a list of upcoming birthdays and anniversaries within our Insights tool. This feature can be found by creating a new 'Table' Widget and selecting 'Birthdays' or 'Anniversaries' under the Volunteer dropdown.
Communications - Birthdays, Anniversaries, Task & Published Roster Reminders
To support new automations, a series of new and editable communication types have been added for organisations within the Communications > Templates tab in the Admin Console page.