Features & Enhancements:
Optional Tasks:
Tasks can now be marked as optional. Turn on 'Optional Task' in a task's settings and volunteers see it with a blue icon instead of a red cross. Optional tasks don't block sign-up, don't count towards an applicant's progress, and aren't included in onboarding reminder emails or incomplete task counts on dashboards.
Applicants see optional tasks in the 'Additional' section of their sign-up page rather than under Required Tasks. Managers see an 'Optional' label next to the task when reviewing an incoming volunteer.
Page Intros:
You can now add a short note to the top of key volunteer pages to guide volunteers. In Admin Console > Custom Labels, the new Page Intros section lets you set a title and description for:
Explore: the Programs, Activities, My Rosters and Roles tabs
Tasks: the volunteer's task list
Intros appear as a blue information card. Leave both fields blank to hide one. See Page Intros.
Custom Roles Label:
The Roles tab in Explore can now be renamed in Admin Console > Custom Labels, alongside the other navigation labels.
Task Category Ordering:
In Task Management, click 'Reorder categories', drag your categories into place and click 'Save'. Onboarding always comes first. The button appears once you have more than one category besides Onboarding.
Enrolment Filters:
The Programs and Activities filters in the Volunteer Database now include 'Any program' / 'No programs' and 'Any activity' / 'No activities'. Use them to find volunteers who are enrolled somewhere, or not enrolled anywhere. These filters work in saved searches and exports.
Task Date Columns:
You can now add a task's 'Date submitted', 'Date manager actioned' and 'Expiry date' as columns. They're in the task column selector in the Volunteer Database and Incoming Volunteers, and are included in exports.
Adding Volunteers & Applicants:
When adding an applicant from the Volunteers page, you can now choose a 'Funnel' to apply its locked programs, activities and roles. When adding a volunteer, you can now give them 'Roles' straight away.
Applicant Withdrawal:
Applicants can now withdraw their own application from Account Settings > Deactivate Account. Their application is removed, any files they uploaded to tasks are deleted, and they are logged out.
Consistent Dates:
Dates across Volaby now display in one format, for example 12 Nov 2026. Date entry fields now follow your browser's regional format.
Enterprise: Ad-hoc Reporting Rules:
Ad-hoc reporting rules can now be pushed from a master account to its sub-accounts. Rules tied to activities that can't be shared are skipped.
Fixes:
Age-limited tasks are now hidden from volunteers outside the age range in every task list.
Ad-hoc reporting is now only offered for active activities.
The 'attended' statistic on the volunteer dashboard now uses your organisation's custom label for activities.
Long organisation names now show in the side menu, shortened if needed.
The authenticator setup prompt now appears reliably when your organisation requires multi-factor authentication.
Sign-in and application pages now load reliably before application settings are available.
Push Updates now remove items from sub-accounts once they can no longer be shared.