Customise
(See Tracking below)
We give you more power and customisation options than we've ever had on Volaby. Communication preferences are something we know you are excited for and has been a major focus It was clear that we wanted to help organisations have their communications look and feel more custom to them.
You can:
Decide how you want all of your users to be greeted
Select a logo to appear on your emails and sign in page
Add some custom content to specific emails
Turn off specific emails
Why is this amazing?
Your communications will have your organisations look and feel
Control how often your volunteers are communicated
Add any additional information you need
Give extra content to your volunteers that is organisation specific
To start customising your communications:
Visit the Admin Console
Click on Preferences to see your settings for your logo, greeting and sign off across your whole organisation
Now, click the Templates option to see each email
You can then disable specific emails, send test emails and even add custom text to some of our emails too
Tracking
We can now give you visibility over every communication that has been sent to your volunteers on a individual level. You can also see the status (including clicked, replied, opened) as well as the ability to search or filter.
Visit the Volunteer Database
Find the Volunteer you are looking for
Click their profile
Scroll down to the Communications section
Click View Communications to open a list
If they have a longer history of communications to sort through then you can click View More to open a window, giving you the option to search, and filter by type, date and time
