1. Organisation
  2. Program
  3. Activity (including Team)
  4. Session

Volaby Admins

  • Create and manage programs
  • Create and manage report types
  • Edit, upload and delete resources
  • Add and remove program managers
  • Manage volunteers applying for any program
  • Add and remove volunteers from programs
  • Plus all management features of Program Managers and Activity Leaders

Program Managers

  • Create and manage activities
  • Assign Activity Leaders within activities
  • Managing incidents
  • Manage activity rostering and reporting
  • Manage volunteers applying for their program
  • Plus all management features of Activity Leaders

Activity Leaders

  • Creating and updating rosters
  • Viewing and editing submitted reports
  • Manage activity rostering and reporting
  • Managing teams


  • Managing their availability and rosters
  • Exploring volunteering opportunities
  • Tracking their personal impact
  • Submitting reports

Volaby Structure

It’s important to understand the basic structure of Volaby to see how Activities fit into the system. As outlined above, we’ve made a few changes to terminology as well. The new names and pages will be referenced constantly throughout this guide and the Volaby application.

  1. Organisation – Your organisation sits at the very top of your Volaby account. Settings such as your application screening questions, onboarding prerequisite, activity roles, and eventually Report Types all sit at the organisational level.
  2. Program – Programs are used to break down your volunteers and activities into manageable pools. Programs might be region based, or structured by the type of operation that they contain, or both! The Program Manager role can be assigned to split the work between your leaders and managers.
  3. Activity – The core of Volaby operations, Activities are where volunteers are connected with your mission. Rosters and Reports are all managed through activities; we cover how to use these systems further down the page.
  4. Session – Within an Activity there are Sessions. A Session is simply used to distinguish individual units of work. An Activity may have one session, or several.
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