Customise
(See Tracking below)
We give you more power and customisation options than we've ever had on Volaby. Communication preferences are something we know you are excited for and has been a major focus It was clear that we wanted to help organisations have their communications look and feel more custom to them.
You can:
Decide how you want all of your users to be greeted
Select a logo to appear on your emails and sign in page
Add some custom content to specific emails
Turn off specific emails
Click this photo to watch a demonstration video
Why is this amazing?
Your communications will have your organisations look and feel
Control how often your volunteers are communicated
Add any additional information you need
Give extra content to your volunteers that is organisation specific
To start customising your communications:
Visit the Admin Console
Click on Preferences to see your settings for your logo, greeting and sign off across your whole organisation
Now, click the Templates option to see each email
You can then disable specific emails, send test emails and even add custom text to some of our emails to
Tracking
Visibility over all communications either email or SMS to your volunteers. You can also track whether they have opened or clicked them.
Visit the Volunteer Database in the Volunteer page
Click on the volunteer you are searching for
Scroll down on their profile to 'Communications'
Click 'View Communications' to view all information for that volunteer
