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Promoting Volunteers to Program Managers

Promoting a volunteer to a Program Manager for one or more programs

Written by Volaby Support

A Program Manager runs one or more specific programs in your organisation. Promote a volunteer to Program Manager when you want them to handle the day-to-day management of a program — creating activities, managing rosters, reviewing reports and overseeing applicants.

For a full list of what Program Managers can do, see Volaby Permissions.

Adding a Program Manager

You need to be an Admin to add Program Managers. The volunteer also needs to already be a member of the program — if they're not, add them to the program first.

  1. Navigate to Program Management

  2. Click on the program you want to assign the manager to

  3. Scroll down to the Managers section and click Edit Managers

  4. Click Add Manager at the bottom of the section

  5. Click the Select Volunteer dropdown

  6. Search for the volunteer by name and click their name to select

  7. Click Add Manager to confirm

The volunteer is now a Program Manager for that program.

A few things to know

  • A program can have more than one Program Manager — useful when you want to share the management load

  • A volunteer can be a Program Manager of more than one program — useful when one person oversees several

  • Program Managers only see and manage the programs they're assigned to. They don't get access to other programs or to organisation-wide settings.

Removing a Program Manager

You need to be an Admin to remove Program Managers.

  1. Navigate to Program Management and click the program

  2. Scroll to the Managers section and click Edit Managers

  3. Click the X next to the Program Manager you want to remove

  4. Confirm to remove them

Removing a Program Manager doesn't remove them from the program or from Volaby — it just demotes them to a regular member of that program.

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