Frequently Asked Questions!

Search to troubleshoot!

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18 articles in this collection
Written by Nicholas Marchesi, Georgie McKenzie, and Emma Duce

See volunteer contact details (Activity Leaders)

Activity managers can see volunteer email or phone number by hovering over their name
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Written by Emma Duce
Updated over a week ago

Volaby volunteer organisations

See below the list of all Volaby partner organisations and a link to their domains for easy sign in access
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Written by Georgie McKenzie
Updated this week

SMS in Volaby

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Written by Emma Duce
Updated over a week ago

Forgot your password

What to do if you can't remember your password
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Written by Georgie McKenzie
Updated over a week ago

'Unable to save information' error message

What to do when an action won't save in Volaby
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Written by Georgie McKenzie
Updated over a week ago

Creating, editing and duplicating an Activity

We know there are many different ways to volunteer; see how yours can exist in Volaby!
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Written by Nicholas Marchesi
Updated over a week ago

'Unable to save activity' error message

What to do when your activity won't save
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Written by Georgie McKenzie
Updated over a week ago

'Something went wrong' error message

What to do when you receive this error message
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Written by Georgie McKenzie
Updated over a week ago

Creating an Activity

How to create and duplicate activities in Volaby
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Written by Georgie McKenzie
Updated over a week ago

Xtra email account holders

Troubleshooting verification email issues
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Written by Georgie McKenzie
Updated over a week ago

What type of device and browser do I need to use Volaby?

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Written by Nicholas Marchesi
Updated over a week ago

Can I use Volaby on my smart phone/tablet?

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Written by Nicholas Marchesi
Updated over a week ago

Does Volaby send notifications?

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Written by Nicholas Marchesi
Updated over a week ago

Delete my volunteer profile

What to do when you regretfully can't volunteer anymore.
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Written by Georgie McKenzie
Updated over a week ago

Promoting Volunteers to Activity Leaders

Promoting Volunteers to Activity Leaders is a great way to allocate some of the manager workload to team leaders.
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Written by Nicholas Marchesi
Updated over a week ago

I am having troubles logging in

Sometimes logging in to Volaby can cause some pains, but we are here to help - read below and hopefully we can help!
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Written by Nicholas Marchesi
Updated over a week ago

How is my data protected?

It is important to us that you are confident with how your data is protected.
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Written by Nicholas Marchesi
Updated over a week ago

Adding Volaby to your Home Screen

Volaby isn't a native app, it is mobile responsive though! Why not save it to your smart phone home screen and use it like a native app!
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Written by Nicholas Marchesi
Updated over a week ago