Volaby Support

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Written by Emma Duce, Nicholas Marchesi and Georgie McKenzie

No Report Required (No Impact)

Written by Emma Duce. Updated over a week ago

More Task Settings - Applicants Only and Hidden

Written by Emma Duce. Updated this week

Activity Tags

Written by Emma Duce. Updated over a week ago

Expiration Dates on Tasks

Written by Emma Duce. Updated over a week ago

What are Flexible Activities?

How or when you should use flexible as an option.

Written by Emma Duce. Updated over a week ago

Program, Role & Activity Based Tasks

Written by Emma Duce. Updated this week

Adding New Tasks for Existing Volunteers

Tasks, uploads & existing volunteers

Written by Emma Duce. Updated over a week ago

Report Type Best Practices

Data capture is integral to the success of your operations and we want to make sure your data capture is brilliantly set up from day dot.

Written by Nicholas Marchesi. Updated over a week ago

Volaby Permissions

We have 4 levels of permissions in Volaby. Setting different permissions is a good way to divide up responsibilities.

Written by Nicholas Marchesi. Updated over a week ago

Creating a Program (Admins Only)

How to create a new program in Volaby

Written by Georgie McKenzie. Updated over a week ago

Activity Leaders

Who are activity and what can they do to support your organisation?

Written by Georgie McKenzie. Updated over a week ago

Using Your Volunteer Database

The Volunteer Database is packed with functionality to audit, export and filter your volunteers.

Written by Nicholas Marchesi. Updated over a week ago

Tracking Incoming Volunteers

Keeping on top of your volunteer applications is important to your operations and a way to keep your applicants engaged.

Written by Nicholas Marchesi. Updated over a week ago

Guide: Designing Your Volunteer Application

Self-configure your onboarding flow for your volunteer applicants to follow.

Written by Nicholas Marchesi. Updated over a week ago

Cancel and Closure Reasons for Activities (Admins Only)

These are great self-configurable tags you can create so your operations, even when they aren't running, are still easily communicated!

Written by Nicholas Marchesi. Updated over a week ago

Best Practice: Designing Your Volunteer Application

This article hopes to provide examples of how you could configure your onboarding flow.

Written by Nicholas Marchesi. Updated over a week ago

Managed Rosters

Written by Georgie McKenzie. Updated over a week ago

Instant Rosters

What is an instant roster and how to use them

Written by Georgie McKenzie. Updated over a week ago

Deleting a Program (Admins Only)

How to delete a program you no longer need

Written by Georgie McKenzie. Updated over a week ago

Open Rosters

Written by Georgie McKenzie. Updated over a week ago

Suspending a Program (Admins Only)

How to suspend a program in Volaby

Written by Georgie McKenzie. Updated over a week ago

Embeddable Widgets

Impact Statistics and Activity Schedules

Written by Emma Duce. Updated over a week ago

Adding and removing volunteers from a program

Volunteers select a program when they start volunteering, but you might want them to belong to more than one program in the future.

Written by Georgie McKenzie. Updated over a week ago

Volaby Structure

There are a couple of different levels of operations in Volaby and understanding those makes it super easy to using the system altogether!

Written by Nicholas Marchesi. Updated over a week ago

Adding and Editing Resources For Your Volunteers (Admins Only)

Need your volunteers to have access to important information quickly? Resources will be your best friend here!

Written by Nicholas Marchesi. Updated over a week ago

Curating Bulletins (Admins Only)

Bulletins are a Notice Board collection of updates you can send to your whole organisation.

Written by Nicholas Marchesi. Updated over a week ago

Promoting Volunteers to Program Managers

This is a great operations management level of permission and is super helpful in allocating resources effectively.

Written by Nicholas Marchesi. Updated over a week ago

Promoting Volunteers to Admins

The Administrator is the highest level of permissions.

Written by Nicholas Marchesi. Updated over a week ago

Creating Activity Reports

Creating Report Types is a pivotal space in your Volaby set up. They allow you to collect multiple data points across all your operations.

Written by Nicholas Marchesi. Updated over a week ago

Using Your Impact Dashboard

Volaby's end goal is to ensure that your organisation's ability to export and use the data you have captured is completely accessible.

Written by Nicholas Marchesi. Updated over a week ago

Creating your Incident Report Framework (Admins Only)

As we operate, we want to ensure our volunteers feel empowered to express concerns or issues through the framework you provide.

Written by Nicholas Marchesi. Updated over a week ago

Managing an Incident Report (Admins and Program Managers)

It is important that you have access to managing incidents your volunteers can submit, that may arise during your operations.

Written by Nicholas Marchesi. Updated over a week ago

Editing a Program (Admins Only)

How to amend a Program

Written by Nicholas Marchesi. Updated over a week ago

Conceptualising Programs

Technically speaking Programs are the easiest thing to set up in Volaby, but understanding their functionality is a bit harder.

Written by Nicholas Marchesi. Updated over a week ago

No Report Required (Impact Tracked)

Written by Emma Duce. Updated over a week ago